In the list of programs, click on the game that is giving you the error.In the 'Find a setting' bar, type 'Programs and Features' then press the Enter key.

Click Control Panel, then click Uninstall a program.

Place your mouse over the bottom left corner of the screen and right-click.

For more information on reinstalling a game, please see our Reinstall a Purchased Game help article.

Find the game that we uninstalled earlier, then click Install Now to download it.

In the list of programs, click on the game that is giving you the error, then click on Uninstall/Change near the top.Under the Programs heading, click Uninstall a program.Open the Start menu (Windows button) in the bottom left of your screen, then click Control Panel.Find the game that we uninstalled earlier, then click Install Now to reinstall it.Click My Account, then click Purchase History.Go to Big Fish Games and sign in to your account.Now let's reinstall the game that was giving you the error. Follow the instructions on your screen to remove the game from your computer.In the list of programs, click on the name of the game that is giving you the error, then click Remove.Open the Start menu and select Control Panel.If you're still getting the 1400, 1401, or 1402 error, please try reinstalling your game by following the steps below.Ĭlick on your operating system below to see the steps for reinstalling the game that is giving you the error: If the error continues when installing from the Purchase History page of the web site, you can also try using the Purchase History link in the left-hand column of the app. Sign in using the email and password of your Big Fish account, then try installing your game again.Click Sign In in the top right corner of the app.Click the Sign Out button in the top right corner of the Big Fish Games app.Sign out of the Big Fish Games app, then sign back in If you're seeing errors 1400, 1401, and 1402 when you try to download and install a game in your Big Fish Games app, please try signing out of the app, then signing back in. What do I do if I get one of these errors?

How to download big fish game